Use Case
When a traveler searches for a trip but leaves before booking, Air USA brings them back with a personalized video that reopens the daydream. It leads with a beautiful shot of the exact destination they were looking at, a “still dreaming of [City]?” moment, then shows the live availability and fares for the dates they had in mind so the trip feels within reach again.
Everything is pulled from that individual’s own search, so the city, the dates, and the price reflect what they actually wanted rather than a generic sale. A gentle nudge and a one-tap path back to checkout sit inside the video, making it easy to pick up right where they left off before the fare or the fantasy fades.
Outcome
By re-engaging travelers with the trip they were already imagining, the airline recovers abandoned bookings, lifts conversion, and turns idle searches into confirmed seats.
