Use Case
The Condors look at how each fan attends and offer the upgrade that actually fits. A personalized video presents a tailored move up, premium seats closer to the action, a hospitality add-on for a big game, or a jersey bundle, chosen from that fan’s history and the games they tend to attend, with a one-tap path to claim it.
Because the offer is drawn from the individual’s behavior, a family that comes for weekend games sees a different upgrade than a season-long superfan, so the pitch feels like a perk rather than a generic upsell. Showing the better experience, and the fan’s name on the jersey, makes the upgrade easy to say yes to.
Outcome
Relevant, personalized upgrades grow per-fan revenue and deepen the gameday experience without discounting the base ticket.
